Patient Care Quality Office

.v  Vancouver Coastal Health Authority
I .- Health 855 West 12*? Avenue
Promoting triad/mass. ifLIl-Sii?l?i?g care. Vancouver,   1 

Phone: 604675-5846
October 23, 2014

Ms. Alice Zhang

Dear Ms. Zhang,

Thank you for raising your concern about being temporarily removed from the transplant list. As a
result of your concern the Patient Care Quality Office (PCQO) spoke with Dr. Medical
Director, Renal Transplant Program at VGH.

Dr. reports that all transpiant patients who experience an acute medical or illness
are removed from the correSponding tranSplant list until such time the condition is satisfactorily
addressed and managed. As you are aware, the Hemodialysis Unit and our consultant Dr.

believe you suffer from Delusional Disorder and you have not reached a level of recovery that
would be necessary to assure the transplant team that you would be able to constructively participate in
the rigorous transplant treatment plans.

The PCQO has aiso been informed that when your health improves and you are considered
ready to be placed back on the list, your start date remains 2009. In other words. you don?t go to the
bottom of the list if you have been placed temporarily on hold. The average wait for a kidney for your
btood group is 8-10 years and provided you have a successful recovery from your condition,
you should be on track for this time line.

We hope our reSponse has satifiactorily addressed your concerns. If you are not satisfied and wish an
independent review, you have the option of pursuing your concerns with the Patient Care Quality
Review Board at 

Mailing address: PO Box 9643

Victoria. BC V8W 9P1
Telephone: 1 866 952 2448
Fax: 1 250 952 2428

Sincerely,

Director, Client Relations and Risk Management

Cc Dr.
Dr.
Dr.
Dr.